Privacy Policy
Loveridge CRTS Pty Ltd (ABN 65 682 479 867) trading as Loveridge Consulting
Loveridge CRTS Pty Ltd trading as Loveridge Consulting ("we," "us," or "our") is committed to protecting your privacy and handling your personal information with transparency and integrity. This policy outlines our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) regarding how we collect, use, disclose, and store your personal information.
1. Kinds of Personal Information We Collect
To provide specialist recruitment services, we collect personal information reasonably necessary for our business functions, including:
• Contact Details: Name, residential address, email address, and phone numbers.
• Work Rights & Identity: VISA details, citizenship status, and work rights verification records to confirm Australian working eligibility.
• Professional History: CVs, employment history, qualifications, and referee details.
• Client Inquiries: Name, business contact details, and hiring requirements submitted by prospective client employers.
2. How and Why We Collect Information
We collect personal information through fair and lawful means reasonably necessary for our recruitment functions:
• Direct Interactions: Information provided directly by you through our website, CV, email correspondence or phone/video interviews.
• Third Parties: Information from referees, previous employers, or professional networking platforms.
• Verification Services: Official databases used to confirm identity and work eligibility.
3. Use and Disclosure of Information
We use your information for the primary purpose of facilitating recruitment processes and managing professional partnerships. We may disclose your information to:
• Potential Employers: Sharing candidate details and CVs with prospective client employers for recruitment services.
• Service Providers: Including our CRM database provider and secure cloud storage platforms used for candidate management and job orders.
• Legal Authorities: Where required by law to verify work rights or to meet statutory obligations.
• Direct Marketing: Registered candidates or clients receiving periodic job alerts or industry updates may opt out or unsubscribe at any time.
4. Data Security and Storage
We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Your data is managed through:
• Secure CRM Database: A restricted-access system used for candidate and client management.
• Encrypted Cloud Storage: Industry-standard security protocols for all digital documentation.
• Overseas Cloud Hosting: Personal information may be stored or backed up on secure cloud infrastructure hosted in Australia or overseas in compliance with APPs.
• Data Retention: We retain your information only as long as necessary for recruitment purposes or as required by Australian law.
5. Access and Correction
Under the Privacy Act, you have the right to request access to the personal information we hold about you and to ask for corrections if that information is inaccurate or out-of-date. We will respond to such requests within 30 days.
6. Contact Us & Privacy Complaints
For any privacy-related enquiries, to update your information, or to lodge a privacy query, please email us directly at info@loveridgeconsulting.com.au. We will review and respond to privacy inquiries within 30 days. If an inquiry or complaint is not resolved to your satisfaction through our internal review, it may be referred to the Office of the Australian Information Commissioner (OAIC).