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Privacy Policy

Loveridge Consulting ("we," "us," or "our") is committed to protecting your privacy and handling your personal information with transparency and integrity. This policy outlines our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) regarding how we collect, use, disclose, and store your personal information.

1. Kinds of Personal Information We Collect

To provide specialist recruitment and talent services, we collect personal and sensitive information, including:

  • Contact Details: Name, residential address, email address, and phone numbers.

  • Identification: Government-issued identity documents (e.g., Passport or Driver’s Licence) to verify your identity.

  • Work Rights: VISA details and citizenship status to verify Australian working rights.

  • Professional History: CVs, employment history, qualifications, academic transcripts, and referee details.

2. How and Why we Collect Information

We collect personal information that is reasonably necessary for our recruitment functions and to provide a tailored experience for candidates and clients. This is collected via:

  • Direct Interactions: Information provided by you through our website forms, email correspondence, or interviews.

  • Third Parties: Information from referees, previous employers, or professional networking platforms.

  • Verification Services: Official databases used to confirm identity and work eligibility.

3. Use and Disclosure of Information

We use your information for the primary purpose of facilitating recruitment processes and managing professional partnerships. We may disclose your information to:

  • Potential Employers: Only with your prior expressed consent.

  • Service Providers: Including our CRM database provider and secure cloud storage platforms used for candidate management and job orders.

  • Legal Authorities: Where required by law to verify work rights (e.g., VEVO checks) or to meet statutory obligations.

4. Data Security and Storage

We take all reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Your data is managed through:

  • Secure CRM Database: A restricted-access system used for candidate and client management.

  • Encrypted Cloud Storage: Industry-standard security protocols for all digital documentation.

  • Data Retention: We retain your information only as long as necessary for recruitment purposes or as required by Australian law.

5. Access and Correction

Under the Privacy Act, you have the right to request access to the personal information we hold about you and to ask for corrections if that information is inaccurate or out-of-date. We will respond to such requests within 30 days.

6. Contact Us

For any privacy-related enquiries or to update your information, please contact us through the contact us page.

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